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Privacy policy

Effective date: 01.01.2026
KAMA PRO GbR (“KAMA PRO”, “we”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, disclose and protect personal data when you visit our website www.kamapro.de and its subpages (collectively, the “Website”), create an account, use our services, or otherwise interact with us.
By using our Website or services, you confirm that you have read, understood and accepted this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Website or services.
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About KAMA PRO
KAMA PRO GbR
Kardinal-Bea-Str. 2
78166 Donaueschingen
Germany
KAMA PRO acts as a data controller within the meaning of the General Data Protection Regulation (“GDPR”) where we determine the purposes and means of processing personal data. In certain cases, we may act as a data processor on behalf of our users or contractual partners.
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Contact Information
For all privacy-related matters, please contact us at:
Email: privacy@kamapro.de
For general inquiries, please use the contact details provided on our Website.
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Personal Data We Collect
“Personal data” means any information relating to an identified or identifiable natural person, as defined by the GDPR.
We may collect the following categories of personal data, where applicable:
Data provided by you
This includes information you provide directly, such as when you create an account, fill out a contact form, upload content, communicate with us, or otherwise interact with the Website.
Data generated through use of our services
This includes metadata, artist names, label or rights-holder information, account data, usage information and communication history related to your account.
Data collected based on consent
Where you have provided explicit consent, we may collect additional data such as browser information, device data, IP-derived location data or marketing-related data, including through third-party services.
Automatically collected data
When you visit our Website, we may automatically collect information such as your IP address, browser type and usage data through cookies and similar technologies.
Data from other sources
We may receive personal data from third parties, such as service providers, authorities, contractual partners or publicly available sources, where permitted by law.
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Children’s Privacy
Our Website and services are intended for users aged 16 or older.
We do not knowingly collect personal data from children under the age of 16 without parental consent. If you believe that a child has provided us with personal data without appropriate consent, please contact us and we will take appropriate steps to delete such data.
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Purpose and Legal Basis of Processing
We process personal data in accordance with applicable data protection laws and for the following purposes:
Provision of services
To operate the Website, provide our platform services, manage user accounts, process uploads, handle accounting and respond to inquiries.
Communication
To communicate with you regarding your account, requests, support inquiries or contractual matters.
Improvement of services and analytics
To analyze usage of the Website and services, improve functionality, performance and user experience.
Marketing (with consent)
Where you have opted in, to send newsletters or marketing communications and to provide optional marketing-related services.
Legal and compliance purposes
To comply with legal obligations, enforce our Terms of Service, prevent fraud and protect our rights.
The legal bases for processing include contract performance, legal obligations, legitimate interests and, where required, your consent.
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Disclosure of Personal Data
We do not sell your personal data. We may disclose personal data only in the following circumstances:
Service providers
To third-party service providers who process data on our behalf (e.g. hosting, analytics, payment processing), subject to appropriate data processing agreements.
Digital service providers
To streaming platforms, distributors or rights organizations where necessary to provide our services.
Authorities and legal requirements
Where required by law, regulation or court order.
Marketing partners
Only where you have explicitly consented, limited personal data may be shared for marketing-related services.
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Cookies and Consent Management (Borlabs Cookie)
We use cookies and similar technologies to operate and improve our Website.
Cookies are small data files stored on your device that allow us to recognize your browser and remember certain information.
We use the Borlabs Cookie consent management tool to manage cookie preferences and obtain your consent in accordance with GDPR and ePrivacy requirements.
The following types of cookies may be used:
• Essential cookies: required for the basic functionality and security of the Website and cannot be disabled.
• Functional and analytical cookies: used to analyze Website usage and improve performance.
• Marketing and third-party cookies: used for marketing or integration of third-party services; these are only set with your explicit consent.
You can manage or withdraw your cookie consent at any time via the Borlabs Cookie settings on our Website.
Please note that disabling certain cookies may affect the functionality of the Website.
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Data Security
We implement appropriate technical and organizational security measures to protect personal data against loss, misuse, unauthorized access, disclosure, alteration or destruction.
These measures include access controls, encryption, secure systems and regular reviews of our security practices.
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International Data Transfers
Personal data is generally processed within the European Union.
Where data is transferred to countries outside the EU/EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protection mechanisms.
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Your Data Protection Rights
Under applicable data protection laws, you may have the following rights:
• Right of access
• Right to rectification
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to object to processing
• Right to data portability
• Right to withdraw consent at any time
To exercise your rights, please contact us at privacy@kamapro.de.
We may request verification of your identity before responding.
You also have the right to lodge a complaint with a supervisory authority.
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Third-Party Links
Our Website may contain links to third-party websites or services.
We have no control over and assume no responsibility for the content or privacy practices of such third parties. Please review their privacy policies separately.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical or operational changes.
The current version will always be available on our Website. Material changes will be communicated via the Website.
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Contact and Complaints
If you have questions or complaints regarding this Privacy Policy or our data processing practices, please contact us using the details above. You may also contact the relevant data protection authority.
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